We exist to deliver client delight! Nothing makes us happier than receiving a 5 star review. Check out what other clients are saying about GuaRENTeed, part of the Aspire Housing Group.
We currently have a 4.59 rating out of 5.0 stars. That's from over 940 reviews and counting (last updated Oct 2021).
Very happy to know your company is on the ball most of the time people never get back which then cause problems, Thanks again.
Very attentive at answering my email.
Ladies are always polite and helpful.
Fast friendly service all the time.
Super efficient and ever so friendly service, greatly appreciated.
Karen has been a life line at times for me personally. She has a job to do and she does it well, but she also has a real concern for the people she manages we need more of her in our lives.
Very happy with Karen’s management of our property. We have left it all to her and she has not disappointed us. Grateful to have Karen working for us.
Thanks very much Chandler for responding to my air conditioner maintenance request. Really appreciate the speed you’ve acted on this request.
Sue has been amazing to deal with. She is very professional. And one day when I own a rental I would want her to be managing that. Throughout my entire lease I have only ever wanted to deal with Sue.
Nothing seems to be a problem for them and they are there always to help.
With a short notice, Chandler has kindly arranged an appointment with my tenants to allow me to view my property in Maroochydore during my holiday over there. I had a very nice email correspondence with her. Her response was very timely.
Quick, lovely and helpful response to my issue. Excellent service!
Karen has always treated me with dignity and respect for which l will be eternally thankful.
= Sue is always great to deal with, very professional and caring towards her clients at all times.
Very polite, friendly and definitely well professional. She had listened, explained an enquiry and helped with it be achieved! ★★★★★★★★★★
With my stress level high with trying to find a place to live in a short time frame but Claire was very nice and calming and promptly helped me.
I spoke with Claire and she was very polite and answered all my questions with ease. I was very satisfied.
I've found Sue from very prompt and courteous. Excellent to deal with!
Courteous and helpful.
I have found it a very easy and welcoming service to obtain a house with.
Shelley has gone above and beyond to help us. I can't speak highly enough of the service we have received from her.
Saved us heaps of time and money with a great deal on a replacement new dishwasher, cheers.
Very fast response.
Always helpful and polite.
Instant help when asked.
Sue went over and above for us. Very, very much appreciated.
Karen has been the first agent assigned this property during my time as a tenant in this house that has actually done her job. She has also been very understanding and I thank her for that.
Easily contactable and enquiry resolved promptly and accurately.
Got quick responses.
Friendly and easy to understand,
Thanks guys your great!
Polite and friendly service.
Denise is always extremely attentive and helpful in all ways.
Prompt help,
Always friendly and helpful, with prompt replies to queries or maintenance issues.
Speedy communication.
Chandler was excellent and prompt, got the issue sorted straight away and followed up.
Great service always!
Prompt!
Karen was great to deal with. Any issues that arose were always dealt with reasonably.
The people are lovely and welcoming. They get back to emails straight away and are always helpful.
Susan is always courteous, thorough, efficient and a good communicator.
Great service all round.
Trayc is on the ball at every call we have together. She understands her job very well and is lovely to deal with always.
They’re very efficient and quick to get back to you compared with other real estates.
Denise is always cheerful and ready to help in anyway she can.
Claire was very helpful and quickly addressed my questions and ensured there were no issues.
The person I spoke to was able to answer my questions and had a phone manner that was both friendly and professional.
The young lady was clear, concise and never once made me feel like I was wasting her time or worse, being a goose.
Friendly service.
Denise has always been wonderful as an agent who always communicate well with me now and when I was a tenant. I can’t recommend her enough.
- Tenant Amanda July 2020
Maintenance has never been so easy! I wish you were in Victoria so I could have the maintenance plan on my property there too!
- Dean Owner Dec 2019
Quick and easy
- Tenant Colina March 2021
Aspire are the best. Easy to communicate with and very responsive!
- Honor M Owner March 2020
For the past 4 years, my business has been working in the provision of investment buildings within the residential sector. Property management is something we depended on to finish the investment process after construction. Having worked with the team from Guarenteed over the past year, I can highly recommend them as the gold standard in property management. The team and system excels way beyond industry norms at every level.
- Korry H - Investor - Nov 2020
I can not rave about the service enough. absolutely the best property mangers, accounts, inspections. Incredibly helpful each and every time I make contact. Why would you ever go anywhere else!!
- Tenant Anna Aug 2020
Very prompt responses and very pleasant.
- Owner Robin August 2020
Yes. The circumstances which may give rise to this event are; The dwelling remains unfit for occupation for a conesctive period of 3 months; or A serious crime or death occurs at the property; or The dwelling remains vacant for a consecutive period of 3 months; or The owner defaults on its obligations and fails to remedy them within the prescribed period. In the event that GuaRENTeed terminates the agreement with you, there are no Early Termination Fees payable.
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Well done and congratulations Aspire Team - you just get better every year
- Sandy
The young lady was clear, concise and never once made me feel like I was wasting her time or worse, being a goose.
- Tenant- Belinda, November 2021
Excellent service thank you.
- Owner Caroline M April 2020
Exceptional service as usual.
- Keane - Tenant May 2020
We know it's been difficult in the last few months due to the Covid 19 and lockdown but you guys did your best to communicate through email to make sure that the property is good condition for the safety of our family. We just wanna say thank you to team Aspire from us. Stay safe.
- Tenant Hirama - June 2020
Yes. The circumstances which may give rise to this event are: The guaranteed monthly rent amount is reduced fro one year to the next at the annual review and you elect to discontinue at the end of the current year; or GuaRENTeed defaults on its obligations and rails to remedy them within the prescribed time period; or If we are unable to procure your first tenant within 45-days of commencement.
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I spoke with Trayc regarding how to use maintenance manager and she thoroughly explained it and made the process very clear to me .
- Tenant- Micheal- August 2021