We exist to deliver client delight! Nothing makes us happier than receiving a 5 star review. Check out what other clients are saying about GuaRENTeed, part of the Aspire Housing Group.
We currently have a 4.59 rating out of 5.0 stars. That's from over 940 reviews and counting (last updated Oct 2021).
Very helpful
Chandler was very helpful and prompt to reply my emails and solve any issue I had.
Always available and offers quality assistance whenever requested.
Trayc White has been a amazing property manager!
Thank you for your prompt response and action to our requests Chandler and Izabella! Greatly Appreciated.
Hi Felicity, Just thought I would send you a quick thank you for selling our property. I know it wasn't easy for you but you kept pushing, I will definitely be recommending you and using yourself in the future.
Great communication, respectful and user friendly service.
The receptionist was very professional.
Chandler was very friendly and efficient.
Every contact with your company is so well-managed and informative and makes for much less work for me and is so efficient!
Claire ia great and responds with useful information.
Awesome property manager always understanding and considerable on my behalf. Which is what I need with my disability.
Easy, amazing, so helpful.
The staff were very prompt, patient & polite... I highly recommend them :)
Staff are very courteous, dilegent, friendly and prompt with all correspondence relating to my application and enquiries.
Motivated, empathetic and professional,
Chandler is delightful and so friendly. It was a pleasure having her in our home fo4 the inspection.
Excellent service!
Whenever I had a question, replies to my emails were prompt, helpful and friendly. I left a voice message for a query I had and my call was returned and the person was very friendly and helpful.
Thanks your service has been sensational Felicity.
Efficient response to phone call and email enquiry.
As usual, Samantha Bird has addressed everything in her usual polite, professional and friendly manner.
Both Tahlia and Chloe have assisted with providing an alternate source of documentation for my rental application and were prompt and thorough in providing information on how to proceed with my application. :)
Beautiful people!
We appreciate your help and replies.
To receive a reply email was wonderful, keeping me informed. I am still new to renting and I have a high regard for Businesses that can communicate because so many today just ignore you.
Your customer service over the phone was great. Very hard to get good customer service these days.
Trayc is always quick to respond to emails, and I have found our interactions to be both friendly and helpful.
Very attentive,
Professional manner, great customer service.
Friendly, punctual and welcoming.
Trayc was a very open/honest and reliable person and had all the right answers to all our queries. Great communication skills and the prompt service to all my requests for the property was and is very much appreciated.
I can not fault the service I have received so far. I have dealt with Claire and Tahlia and they have both been outstanding. Their service has been prompt, professional and friendly.
Polite and friendly. Answered any emails quickly.
All the staff I was in contact with today, Felicity and Amy, responded quickly to meeting my needs and were friendly and helpful.
Tahlia was very prompt in emailing us back and very attentive! Great customer service and made it very easy for us to provide the correct documents.
Tahlia was very prompt when emailing paperwork to her!
Always friendly and helpful. Thanks!
Was dealt with quickly and extremely friendly.
Karen has always been a great property manager. Whenever I have had a problem it's fixed. Have enjoyed my yrs in the unit.
Very professional service and very helpful with everything.
Karen is a credit to your company. Karen goes above and beyond expectations.
Polite and accommodating staff.
Very reliable and they do a excellent job.
Always very professional
Prompt and easy to communicate with!
Chandler always responds promptly and is very helpful.
The team are very professonal and go above and beyond to help, absolutely Lovely Ladies to deal with, would definitely recommend there services.
Excellent service
Great staff!
After not being accepted for a property, Samantha Bird was kind enough to use my application for a similar property... which I am now shortlisted for.
- Tenant Jacinta March 2021
So easy
- Tenant Jodie March 2021
The issue was attended to immediately and Trayc was very professional and polite.
- Tenant Brandon Oct 2020
Beautiful people!
- Eleanor-marie- Tenant, September 2021
Excellent service
- Owner- Ross- September 2021
Jacqui was so friendly to talk to and extremely efficient in attending to our issue.
- Owner Monica Sept 2020
Excellent service thank you.
- Owner Caroline M April 2020
Susan is always, obliging, helpful and pleasant. She gets things done!
- Owner Lorraine Dec 2020
Chloe has been very helpful and quick to answer my queries
- Owner Frieda April 2021
Most helpful and prompt.
- Kate- Owner- August 2021
Awesome work team!! Thanks for working so diligently on our behalf. Much appreciated!
- Carol
Always timely on getting back to us and always professional and helpful and approachable...very easy to deal with.
- Gaybrielle B Owner Mar 2020
Friendly and prompt service.
- Tenant Corey Sept 2020
Very fast & efficient service
- Prospective Tenant Yvette March 2021
Have been with Aspire for approx 7 years and they have always endeavoured to improve their service to their clients for a better outcome for us the clients.
- Brent