We exist to deliver client delight! Nothing makes us happier than receiving a 5 star review. Check out what other clients are saying about GuaRENTeed, part of the Aspire Housing Group.
We currently have a 4.59 rating out of 5.0 stars. That's from over 940 reviews and counting (last updated Oct 2021).
Very lovely, work very hard as resolving issues promptly.
Awesome people in the office very helpful
Very helpful, absolutely hands down one of the best real estates I’ve dealt with. Absolutely amazing! Very happy.
Fantastic service. Thank you again Amy.
Marissa I have found you and all that I have had dealings with over the years very helpful.
Prompt kind and thoughtful response as always very much appreciated
Fast contact prompt response emails which I love creates a number one real estate agent.
Curtious and prompt emails which I require to remain exactly up to date etc thanks heaps.
Amy was very helpful with our accounts enquiry, thank you for quick response.
The best in real estate.
Reliable, trustworthy outstanding on service
I saw an advertisement for a unit for rent late last night and I sent an enquiry & I received a reply 8am this morning. Impressed they got straight back to me.
Communication is good. Always appreciated
Happy and friendly at house inspection and quick with replying back to email. Great service.
Wow again and again!!! We need to invent a term that is stronger than “exceeding expectations” that we can use to describe you guys! Thanks So much!
Shelley was so helpful and so perlite. She listened and took in everything I said. Lovely lady.
Service was great, was shown very well into home.
I always get quick responses. Very friendly and polite to communicate with, very good staff and business.
Prompt and Friendly Staff
I was having issues with my system and Chloe Hinton provided assistance to complete the reference was prompt and professional.
Karen has always been really helpful, knowledgeable and easy to communicate with. We have left our tenancy with Aspire to move to our own home but we will always remember how we have loved the property we stayed in and how easy were things there through the help of Karen.
The best property manager in aspire, helpful beyond her requirements
I gave a 5 star rating because the service made applying for a house and being able to do it stress free made everything easy.
Outstanding Amy has always been my go to property manager since I've been with Aspire she's fantasti.
The information we received was exactly as required. Our inquiry was handled with the utmost courtesy. Thank you
Shelley was very prompt in her response to my email enquiry and answered my query in a polite and knowledgeable manner.
Service was friendly & helpful. Really appreciate it
I always receive a quick and helpful response to any enquiry that I have.
The response was very quick, satisfied
a quick response thank you
Very quick assistance.
Fast reply to an email I sent regarding applications for rental properties.
Friendly and Efficient service and fast to reply to emails
It is always nice to meet nice people. Shelley is a professional in her manner and makes people feel at ease during difficult times.
Helpful and understanding
Karen you have been truelly an angel going above and beyond your duties to assist me and make me feel welcome and appreciated and understood as well as fantastic guidance for anything I didn't understand. Thank you so very much . I gave this rating because I couldn't have been happier being your Tennant wish I could have stayed even longer.
Very helpful in all our inquiries.
Great quick communications from Shelley
I had an issue with an invoice and it was resolved promptly.
The response to my questions were immediate. Thank you!
Very helpful :)
The service was prompt and appropriate as usual.
Thankyou Sam, everyone who I have come in contact with the house with any issues have been very quick to respond always curtis, kind, friendly... we are so happy that the owners let us rent their property to us.
Karen is the best property manager I have had in many years very professional.
Excellent communication and service. Very friendly and happy with how I am treated.
Very friendly and thoughtful service.
Karen has been a fantastic person to rent through
- Tenant Nicole B Nov 2020
Susan has been very professional in my dealings with her as have previous property managers.
- Tenant- Margaret October 2021
Yes. The circumstances which may give rise to this event are: The guaranteed monthly rent amount is reduced fro one year to the next at the annual review and you elect to discontinue at the end of the current year; or GuaRENTeed defaults on its obligations and rails to remedy them within the prescribed time period; or If we are unable to procure your first tenant within 45-days of commencement.
Jacqui was so friendly to talk to and extremely efficient in attending to our issue.
- Owner Monica Sept 2020
Karen Neale, our agent in charge in our property was always on top of everything. Following all enquiries(email &phone) if there are concerns by us tenants. She always make sure to inform us & follow us up on maintenance issues/rectification if there are repairs to be made in the property. Furthermore, Aspire Group your company is a great company. The staff are always helpful with your enquiries and concern. More power to the company. ☆☆☆☆☆
- Grace Feb 2020
Very satisfied with the service
- Tenant - Anitha - April 2022
Dealing with Courtney from Aspire made moving easier. She was very helpful, prompt and polite.
- Testimonial Tenant Taylor H Dec 2020
Aspire are well qualified team of people and they will look after all property.
Very quick and friendly response.
- Tenant Deb Sept 2020
Monique has been very prompt with communication via email and is going above and beyond with my request to retrieve relevant information required to complete my end of year taxes. Very grateful for Monique's outstanding service today, this has taken a lot of stress out of my day- Thank you Monique :)
- Elana- Owner July 2021
As always, Sam goes above and beyond what would normally be expected. Nothing is too much trouble to do what is needed to move things along and get the best outcome. Her assistance during what has been a difficult year has made things much less stressful than they otherwise would have been. I have always been very confident and comfortable with her managing things well from a long distance away which is exactly what one requires in a property agent.
- Owner Dec 2019
Understood what we wanted and communicated to our tenants.
- Owner- Sharon, January 2022
Excellent response and service.
- Owner Honor June 2020
Quick & efficient!!
- Soraya - Nov 2019
Good/easy communication. Always quick to reply and help.
- Owner - Tracey - February 2022