We are not another property manager. We are a team of kick-ass A-Players who at our core, love to learn, grow and improve. We are here to show the world what is possible when a group of people create and nurture a culture of continuous improvement. We embrace the philosophy of LEAN which is to 1) eliminate waste and 2) continuously improve.
We are not just another property management company. We are a LEAN company who happens to do property management. When we are embracing LEAN, we are continuously improving, you could say “we are getting better, forever”.
But “Forever Better” is more than just continuous improvement. It defines our long-term approach and our high standards.
Forever is the way we take action (i.e. continuously), the impact of our action (i.e. for all time) and the rock-solid foundation of our approach (i.e. lasting and permanent).
Better is primarily the action we take (i.e. to improve), but it is also the name of our standards (i.e. better than the rest) as well as the way we describe our impact (i.e. more effective).
What it means to be FOREVER BETTER
Susan Johnston is my property manager. She is great. Always keep me up to date with the status of my property. Answer my queries promptly. Suggest solutions if there is a problem with the tenant. I'm very happy and strongly recommend Susan to anyone looking for a great property manager.
- Owner Vi June 2020
Everything is always straight forward and easy to do and understand.
- Tenant Lilith April 2020
Always prompt, efficient and friendly service and communications! Thanks
- Jeff Owner Sept 2020
Love Denise and my tenants love Denise. Awesome communication.
- Owner Brendan H July 2020
Always timely on getting back to us and always professional and helpful and approachable...very easy to deal with.
- Gaybrielle B Owner Mar 2020
Because Samantha Bird is the best property manager ever. She mows our lawns and fixes mail boxes and does a million other things that she doesn't have to do... Bloody legend!!!!
- Owner Amie Aug 2020
They keep you up to date of all issues with your property
Briony!!!!! Fantastic customer relations, great support and communication.
- Gympie Owner
Professional customer service, including informative and courteous communications. Thank you.
- Owner Alisa D May 2020
Amy was extremely helpful in delivering the service today. She showed extreme enthusiasm and it is always a pleasure to interact with her. Thank you Amy!
- Owner Ramy May 2020
Maintenance has never been so easy! I wish you were in Victoria so I could have the maintenance plan on my property there too!
- Dean Owner Dec 2019
Great communication; Prompt and efficient; Feel like my interests are looked after.
- Owner Ross June 2020
Quick, efficient responses every time.
- Glenn Owner July 2020
Always quick responses with my questions.
- Owner Sept 2020
Jason provided all the relevant information required to be able to make a very informed decision regards selling our investment property and offered continued support throughout the process - fantastic service.
- Owner Many Sept 2020