I really appreciate that they are so proactive! They sent me my annual costing for tax return 1st July, even before I asked them for it. Things like these distinguish them from the others.
Professional customer service, including informative and courteous communications. Thank you.
- Owner Alisa D May 2020
Briony!!!!! Fantastic customer relations, great support and communication.
- Gympie Owner
Susan Johnston is my property manager. She is great. Always keep me up to date with the status of my property. Answer my queries promptly. Suggest solutions if there is a problem with the tenant. I'm very happy and strongly recommend Susan to anyone looking for a great property manager.
- Owner Vi June 2020
Love Denise and my tenants love Denise. Awesome communication.
- Owner Brendan H July 2020
They keep you up to date of all issues with your property
- Glenn
The issue was attended to immediately and Trayc was very professional and polite.
- Tenant Brandon Oct 2020
Jason provided all the relevant information required to be able to make a very informed decision regards selling our investment property and offered continued support throughout the process - fantastic service.
- Owner Many Sept 2020
Always prompt, efficient and friendly service and communications! Thanks
- Jeff Owner Sept 2020
For the past 4 years, my business has been working in the provision of investment buildings within the residential sector. Property management is something we depended on to finish the investment process after construction. Having worked with the team from Guarenteed over the past year, I can highly recommend them as the gold standard in property management. The team and system excels way beyond industry norms at every level.
- Korry H - Investor - Nov 2020
Always timely on getting back to us and always professional and helpful and approachable...very easy to deal with.
- Gaybrielle B Owner Mar 2020
Everything is always straight forward and easy to do and understand.
- Tenant Lilith April 2020
Amy was extremely helpful in delivering the service today. She showed extreme enthusiasm and it is always a pleasure to interact with her. Thank you Amy!
- Owner Ramy May 2020
Always quick responses with my questions.
- Owner Sept 2020
Great communication; Prompt and efficient; Feel like my interests are looked after.
- Owner Ross June 2020
Susan is a pleasure to deal with. Always professional, friendly & willing to assist with any complications. Comunication is straight forward & uncomplicated.
- Mandi Oct 2020