“We exist to make property investors more successful through expert property management, smart technology and data-driven risk guarantees”
GuaRENTeed is the property management division of Aspire Housing Group and manages over 1,000 properties throughout Brisbane, Sunshine Coast, Townsville, Toowoomba, Mackay, Gladstone, Bundaberg and Gympie.
Established in 2008, Aspire manages over $100 Million in Government funding under the National Rental Affordability Scheme (NRAS) and is Australia’s fastest and most compliant NRAS provider due to our bullet-proof compliance and risk management systems.
We are a team of passionate property experts with more than 50 investment properties owned by the group. We think like property investors because we are property investors. We have personally felt the pain of lost rent due to vacancies, maintenance cost blow-outs and tenants who leave behind a bill for damages and arrears. Even with an excellent property manager at the helm, these painful events can and do occur.
We are here to put an end to the pain, by making the experience of owning an investment property easier, more secure and hassle free. We are doing this through expert property management, smart technology, and data-driven risk guarantees.
Our team of expert property managers are industry superstars, with an average industry experience of more than 10 years. Our property managers consistently beat the market with low vacancy rates, low tenant arrears, fast maintenance completion times and regular communications to keep your investment on track. Supporting our property managers is a team of tech savvy admin staff, which allows our property managers to focus on relationships and the property - not drowning in admin.
Unlike most property managers, GuaRENTeed has a dedicated team of Business Process Engineers whose sole purpose is to deliver innovative solutions that “turn struggle into flow”. We integrate industry leading technology products with our in-house custom technology platform to make it a joyful experience for property managers, owners and tenants to get the job done promptly, without wasting anyone’s time or money. Our technology aims to provide 24x7 access to all the tools and information needed to manage an investment property so owners and tenants can tell us what they want any time of day or night, using any device they want.
Clients of GuaRENTeed enjoy substantially lower risk through our 3-point Guarantee:
We are able to provide these guarantees because, unlike most property managers, we have a custom data warehouse that combines our in-house data with industry data such as vacancy rates, churn rates, bond lodgement activity and maintenance activity. Our prediction engine is fine-tuned daily to ensure we beat the market averages so that our clients enjoy higher profits with lower risk.
Love Denise and my tenants love Denise. Awesome communication.
- Owner Brendan H July 2020
As always, Sam goes above and beyond what would normally be expected. Nothing is too much trouble to do what is needed to move things along and get the best outcome. Her assistance during what has been a difficult year has made things much less stressful than they otherwise would have been. I have always been very confident and comfortable with her managing things well from a long distance away which is exactly what one requires in a property agent.
- Owner Dec 2019
Maintenance has never been so easy! I wish you were in Victoria so I could have the maintenance plan on my property there too!
- Dean Owner Dec 2019
Great communication; Prompt and efficient; Feel like my interests are looked after.
- Owner Ross June 2020
Because Samantha Bird is the best property manager ever. She mows our lawns and fixes mail boxes and does a million other things that she doesn't have to do... Bloody legend!!!!
- Owner Amie Aug 2020
For the past 4 years, my business has been working in the provision of investment buildings within the residential sector. Property management is something we depended on to finish the investment process after construction. Having worked with the team from Guarenteed over the past year, I can highly recommend them as the gold standard in property management. The team and system excels way beyond industry norms at every level.
- Korry H - Investor - Nov 2020
The issue was attended to immediately and Trayc was very professional and polite.
- Tenant Brandon Oct 2020
We are very pleased with the email updates which have been both informative and specific.
- J. Loccisano Owner Mar 2020
Quick, efficient responses every time.
- Glenn Owner July 2020
I really appreciate that they are so proactive! They sent me my annual costing for tax return 1st July, even before I asked them for it. Things like these distinguish them from the others.
- John Owner July 2020
Briony!!!!! Fantastic customer relations, great support and communication.
- Gympie Owner
Jason provided all the relevant information required to be able to make a very informed decision regards selling our investment property and offered continued support throughout the process - fantastic service.
- Owner Many Sept 2020
Always prompt, efficient and friendly service and communications! Thanks
- Jeff Owner Sept 2020
Everything is always straight forward and easy to do and understand.
- Tenant Lilith April 2020
They keep you up to date of all issues with your property